In a bid to offer travellers the quintessential airport experience, Malaysia Airports Berhand (MAHB) has unveiled its first ever airport premium lounge, KLIA Premier Access at KLIA. Leveraging on their own subsidiary Sama Sama Hotel KLIA, the opening of KLIA Premier Access offers an exclusive and seamless end-to-end airport experience for passengers.
Priced from RM68, the service provides passengers with access to the lounge, refreshments and dedicated priority access as well. Other service offerings include fast track service through check-in, immigration and customs. Passengers can also opt to be buggy-driven rom the curbside to the departure gate as well.
“As an airport operator, we are in a unique position to offer this service as we are able to work closely with the relevant agencies in KLIA to provide a concierge service facilitating our passengers’ journey through our flagship airport from the moment they step onto the curbside all the way to the boarding gates,” explains Datuk Badlisham Ghazali, Managing Director of Malaysia Airports.
As outlined in the Malaysia Airports five-year business plan, RtS2020, Malaysia Airports aim to transform from an airport operator into a service leader through its Total Airport Experience (TAE) initiative, which is identified as one of the four strategic pillars in RtS2020. Malaysia Airports’ TAE initiative is structured into three key areas –meeting basic needs, providing unique experience and creating memorable moments.
For more information on the KLIA Premier Access as well as detailed price structure and service offerings click here.