Grab Expands To Nine Major Cities In Malaysia

GrabCar service now available in Ipoh, Kuantan, Kuching and Seremban

Published: 16 March 2017, Text by: Richard Augustin

Southeast Asia’s leading ride hailing and multiservice platform, Grab, is now expanding its GrabCar service to four other major cities, Ipoh, Kuantan, Kuching and Seremban, including the districts of Nilai and Port Dickson. Effective March 15, commuters in these cities can consider the private hire car hailing service as an alternative mode of transportation.

The expansion is in line with Grab’s key mission to make transportation more accessible to everyone, especially in its home-country, and continue to play a part in solving local transportation issues by offering fixed fare rides that are safe, convenient and comfortable.

Adding to Grab’s commitment to serve the local market, the ride hailing platform was recently appointed by the Pahang state government as one of the official partners for Visit Pahang 2017.

Commitment to Improving Safety and the Ride Experience

The GrabCar service in the new cities will continue to leverage on the same safety aspects, including all the newly introduced features.

Stringent background checks: GrabCar drivers are required to go through stringent background checks and also training with a strict code of conduct to comply with.

Customer service and emergency hotline: Both passengers and drivers can contact the 24-7 customer hotline and exclusively for drivers, and use the PDRM button that connects them to the nearest police department in case of emergencies.

Share-My-Ride: Passengers can share their ride with their friends and family so they can keep track of their journey in real-time.

Insurance Policy: Both passengers and drivers are covered by a Group Accident Insurance that allows claims person up to USD10K per person from the Great American Insurance Company.

Dual Payment Option: Customers can opt to pay via cash or use GrabPay for cashless payments, therefore expanding their convenience without having to fumble for cash or wait for change.

Fixed Fare Rides: Passengers can know their fare upfront and not worry about price fluctuation especially when travelling through traffic jams.

GrabChat: An in-app chat feature that allows both drivers and passengers to communicate efficiently for free without having to leave the app.

GrabRewards: Passengers can earn points and exchange it for exclusive discounts and promotions, so in essence, the more passengers ride, the more rewards they can collect. 

Celebrate with HIGRAB5
To mark the expansion to the new cities, Grab is launching an exclusive promotion in the new cities. Beginning from March 15 to 31, 2017, passengers can book a GrabCar ride and opt to pay either via cash or credit/debit card, with the promo code HIGRAB5 to enjoy RM5 off x 10 rides.

© 2017 Malaysia Airlines Berhad (1116944-X)
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